Terms of sale

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To SAS L’Orient de Carthage, Pizza 34, 10 Rue Jean Haddad Simon, 06400 Cannes, France, pizza34bba@gmail.com:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.

The consumer has two years from delivery of the goods to obtain the application of the legal guarantee of conformity if a lack of conformity appears. During this period, the consumer only has to prove that the lack of conformity exists, not when it appeared.

Where the contract of sale provides for the continuous supply of digital content or a digital service for more than two years, the legal guarantee applies to that digital content or digital service throughout the planned supply period. During this period, the consumer only has to prove that the lack of conformity affecting the digital content or digital service exists, not when it appeared.

The legal guarantee of conformity requires the trader, where applicable, to supply all updates needed to keep the goods in conformity.

The legal guarantee of conformity entitles the consumer to have the goods repaired or replaced within thirty days of the request, free of charge and without significant inconvenience.

If the goods are repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the original guarantee.

If the consumer asks for the goods to be repaired but the seller imposes a replacement, the legal guarantee of conformity is renewed for two years from the date the goods are replaced.

The consumer can obtain a reduction of the purchase price and keep the goods, or end the contract and receive a full refund on returning the goods, if:

• 1° the trader refuses to repair or replace the goods;
• 2° the repair or replacement takes place after thirty days;
• 3° the repair or replacement causes significant inconvenience to the consumer, in particular when the consumer has to bear for good the cost of taking back or removing the non-conforming goods, or the cost of installing the repaired or replacement goods;
• 4° the goods still do not conform despite the seller’s unsuccessful attempt to bring them into conformity.

The consumer is also entitled to a price reduction or to terminate the contract when the lack of conformity is so serious that it justifies an immediate price reduction or termination. In that case the consumer does not have to ask first for the goods to be repaired or replaced.

The consumer is not entitled to terminate the sale if the lack of conformity is minor.

Any period during which the goods are out of use for repair or replacement suspends the remaining guarantee period until the restored goods are delivered.

The rights listed above result from Articles L217-1 to L217-32 of the French Consumer Code.

A seller who obstructs in bad faith the application of the legal guarantee of conformity faces a civil fine of up to €300,000, which can be raised to 10% of average annual turnover (Article L241-5 of the French Consumer Code).

The consumer also benefits from the legal guarantee against hidden defects under Articles 1641 to 1649 of the French Civil Code, for two years from discovery of the defect. This guarantee entitles the consumer to a price reduction if the goods are kept, or to a full refund on returning the goods.